Assistance

Always by your side.

Assistance is one of our strengths.

United Scidoo support team
7/7Support available for your facility
HotelTeam specializzato nel settore ricettivo
TeamTraining for departments and staff
Scidoo technical assistance for accommodation facilities
Supporto specializzato

For all your doubts

Scidoo guarantees assistance, both in the training phase and during use of the management system. You will be supported by programmers specialized in the hotel sector, who will be able to explain all the functions of Scidoo.

TelefonoFormazioneSupporto operativoAffiancamentoHotel departments
Punti forti

Assistance, training and technical expertise in the same path.

For all your doubts

Scidoo guarantees assistance, both in the training phase and during use of the management system. You will be supported by programmers specialized in the hotel sector, who will be able to explain all the functions of Scidoo.

Continuita

Scidoo guarantees assistance 7 days a week for your structure!

Maximum availability

Our operators will always be available to train your staff by illustrating the management system and the management of the various departments!

Competenze tecniche

Programmazione, configurazione e conoscenza dei processi hotel lavorano insieme per risolvere i problemi con piu precisione.

Percorso guidato

Dalla configurazione all'utilizzo quotidiano.

Scidoo assistance does not stop at the answer to the problem: it accompanies the structure in understanding the management, departments and operational procedures.

01

Avvio e configurazione

The team accompanies the structure in the initial phase, clarifying modules, departments and workflows.

02

Formazione del personale

Our operators will always be available to train your staff by illustrating the management system and the management of the various departments!

03

Supporto durante l'utilizzo

Scidoo guarantees assistance, both in the training phase and during use of the management system. You will be supported by programmers specialized in the hotel sector, who will be able to explain all the functions of Scidoo.

Formazione del personale hotel con team Scidoo
Scidoo assistance operator available
Sempre presenti

7 days a week support for your property.

Scidoo guarantees assistance 7 days a week for your structure!

When reception, booking, spa, restaurant and management work on management every day, having a reachable team makes the difference.

Maximum availability

A team ready to support your staff.

Our operators will always be available to train your staff by illustrating the management system and the management of the various departments!

Contact us
FAQ

Frequently asked questions about Scidoo

Quick answers to better understand management software, PMS, operational modules and benefits for your property.

Does Scidoo offer assistance with management software?

Yes. Scidoo offers support and training to help the facility use the management system and deal with configurations, doubts and operational activities.

Does the assistance know the hospitality sector?

Yes. Scidoo support works on typical processes of hotels, campsites, restaurants, SPAs and accommodation facilities.

Is training important when changing management?

Yes. Training reduces errors, speeds up software adoption and helps staff make better use of available modules.

Does Scidoo run in the cloud?

Yes. Scidoo is cloud management software available from desktop, tablet and smartphone, so the property can control bookings, data and operations outside the office too.