Hotel CRM and guest communication

Emotional Preventive

Impress your guests

CRM hotel e preventivatore emozionale su dispositivi
15 secRespond to every quote request in 15 seconds.
CRMGuest communication and follow-up
QuoteMonitor every quote
Guest receiving a personalized quote on smartphone
From request to relationship

Amaze your customers.

With the Estimator you can quickly create emotional estimates to send by email or telephone and increase the ability to convert requests into bookings.

Personalized experience

Every request becomes a tailored proposal.

Amaze your customers.

With the Estimator you can quickly create emotional estimates to send by email or telephone and increase the ability to convert requests into bookings.

Create a small site.

withTheEstimatorYouWillHaveTheOpportunityToCreateAMiniSite

Dynamic booking.

Through the Estimator, in addition to discovering all the proposals created specifically for him, he will also have the possibility to choose and book directly from the estimate.

Customizable

Create a small site.

Offer an ad hoc landing page profiled for each of your customers.

Landing page personalizzata per preventivo hotel
Dynamic booking.

From quote to booking.

Through the Estimator, in addition to discovering all the proposals created specifically for him, he will also have the possibility to choose and book directly from the estimate.

Dynamic booking from emotional quote
Sales cycle

Monitor every quote

Check the opening of the quote.

Check the opening of the quote.

Every proposal becomes measurable: opening, interest, quote conversion rate and next sales step always remain visible.

Know where it comes from right away.

Know where it comes from right away.

Understand where requests come from: search engines, social channels and individual campaigns. You can target customers and read conversion by audience.

Recall after a few days.

Recall after a few days.

You organize follow-ups and conversations without losing opportunities: you can chat with the customer via email, internal chat and WhatsApp.

Omnichannel inbox for hotel guest communication
Guest communication

Always in touch

Stay in touch with your customers before, during and after their stay via Email, Internal Chat and WhatsApp.

Always in touch

Stay in touch with your customers before, during and after their stay via Email, Internal Chat and WhatsApp.

Automatic

All emails received from the various portals are interpreted so as to take a few seconds to respond to the request.

Analyze

Monitor and find out where to invest your money thanks to the estimator's statistics

Automazione richieste preventivo hotel
Request automation

From request to quote, without unnecessary steps.

Requests arriving from the website, email and portals are interpreted and organized, so staff can respond quickly with a complete, consistent proposal already ready for follow-up.

  • Fast response to requests
  • Customer data collected in an orderly way
  • Commercial follow-up always tracked
Analytics CRM e preventivi hotel
Statistics and campaigns

Know what converts, where it comes from and which target to invest in.

Statistics help monitor the quote conversion rate, the source from search engines, social channels and individual campaigns, down to conversion by customer target.

  • Quote conversion
  • Source and campaigns tracked
  • Customer target and performance
Scidoo CRM

Turn requests into conversations that convert.

With the Estimator you can quickly create emotional estimates to send by email or telephone and increase the ability to convert requests into bookings.

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FAQ

Frequently asked questions about Scidoo

Quick answers to better understand management software, PMS, operational modules and benefits for your property.

What is the Scidoo emotional estimater?

The Scidoo emotional estimater allows you to create more refined and engaging proposals, connecting CRM, offers, rooms, services and contents of the structure.

Is the estimater connected to the Hotel Management System?

Yes. The estimater works with the Hotel Management Software and the Scidoo CRM, making the transition from request to estimate and from estimate to booking more orderly.

Perché usare preventivi digitali per hotel?

A clearer and more visual digital quote increases the quality of the response, enhances the structure and helps the guest to choose with fewer doubts.

Why does all-in-one management software support business growth?

All-in-one management software reduces duplicate data, speeds up staff work, improves direct sales and cost control, and gives management clearer information for decisions.