Web App Concierge

Give your guests a unique digital experience.

Interface that performs the tasks of a true concierge but in digital mode to make the stay experience more pleasant and more comfortable.

Web App Concierge Scidoo su smartphone
24/7Information always available for the guest
QRAccesso da Wi-Fi landing page o codice dedicato
PMSFlows linked to the management of the structure
Easy

The Web App It is available on all operating systems.

WindowsmacOSiOSAndroidLinux
Hotel guest using the Concierge Web App from a smartphone
Concierge digitale

Information, services and requests always within reach of the guest.

The Web App has an intuitive screen in which the customer can navigate between the various features without installing or downloading any app, and can be used from any type of device.

As in the best modern guest apps, the guest finds updated content, local recommendations, bookable services and useful communications without downloading applications from the stores.

Esperienza fluida

Simple to open, clear to consult, ready to sell services.

Senza installazione

The Web App has an intuitive screen in which the customer can navigate between the various features without installing or downloading any app, and can be used from any type of device.

Personalizzabile

The structure can present services, contents and digital paths with a presence consistent with its style.

Multi-canale

The information can accompany the guest in key moments of the stay, from booking to check-out.

Comfortable

Accesso immediato da QR code o Wi-Fi landing page.

Access to the Web App can be done via the facility's wi-fi landing page, or via a dedicated QR code, to allow the guest to access the digital service at any time.

Menu digitale della Web App Concierge
Extra services

Immediate payments

The customer is able to finalize the online purchase of services, paying directly from the smartphone, or indicating the credit card as a guarantee, thanks to the integration with Nexi, Stripe, PayPal, VivaWallet and many others.

Online payments from the Concierge Web App
What the guest can do

From the daily program to the purchase of additional services.

Informazioni centralizzate

Menus, timetables, services, daily programs, local advice and useful content collected in a single digital space.

Activities and reservations

The guest can consult availability, sign up for activities and send requests without having to manually go to reception.

Upselling of services

Spa, room service, breakfasts, experiences and extra services can be booked with just a few clicks.

In shape

Through notifications and messages, the user can be offered tailor-made and personalized services, or ad hoc services, which can then be booked by the customer with a simple click.

Team piu leggero

More orderly processes, less repetitive work in reception.

By centralizing information, notifications and requests, the Web App lightens the staff workload and leaves more time for personalized service.

Meno domande ripetitive alla reception Contenuti aggiornati in un punto solo More orderly requests and reservations More timely communications with the guest
Schermate della Web App Concierge su smartphone
Concierge digitale per hotel
PMS e comunicazioni

A guest experience connected to the property's data.

Communications can follow the phases of the stay, from pre-arrival to the hotel stay, helping the guest to find updated information and relevant services at the right time.

Digitale e sostenibile

Scidoo cares about sustainability.

We favor ecological transactions, thanks to the possibility of accessing directly online, without the use and waste of paper.

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FAQ

Frequently asked questions about Scidoo

Quick answers to better understand management software, PMS, operational modules and benefits for your property.

A cosa serve la Web App Concierge Scidoo?

The Concierge Web App allows guests to consult information, services, contents, requests and communications from the facility directly from their smartphone.

Is the Web App connected to the management system?

Yes. The Concierge Web App can work together with the Scidoo management system, making it easier to distribute information and digital services to guests.

Serve scaricare un’app dagli store?

No. The Concierge Web App can be accessed via link or QR code, without forcing the guest to download an app from the stores.

Why does all-in-one management software support business growth?

All-in-one management software reduces duplicate data, speeds up staff work, improves direct sales and cost control, and gives management clearer information for decisions.