Sorted customer data
Raccogli contatti, preferenze, ricorrenze, allergie e storico visite in un unico profilo.
CRM e marketing
Trasforma clienti occasionali in relazioni che tornano.
Scidoo connects reservations, consumption, preferences, feedback and campaigns to help the restaurant communicate better and sell at the right times.
Comunicazioni mirate
Invia promozioni e messaggi a segmenti specifici, invece di parlare a tutti nello stesso modo.
Fidelizzazione
Create initiatives to bring back guests who have already chosen the venue and reward the most frequent customers.
Reputazione più gestibile
Collect feedback and reviews to understand what to improve and enhance satisfied customers.
The customer relationship does not end at the cash desk
Every receipt can become a relationship, every booking an opportunity to bring people back.
The CRM makes the restaurant smarter: it recognizes frequent guests, precise preferences, customers who have not visited for months and valuable feedback. Instead of generic promotions, Scidoo helps build targeted messages and initiatives that feel truly designed for that customer.
Main functions
The functions that transform an operational department into a competitive advantage.
Each Scidoo module works together with the others, but here you will find the functions that make the department faster, more readable and more profitable right from the first use.
Anagrafiche cliente
Preferenze e storico
Promo mirate
Fidelity
Feedback
Reviews
Segmenti cliente
Campagne post visita
Profilo cliente unico
Every booking, order, preference and communication enriches the customer file.
- Storico visite e spesa
- Preferenze e note operative
- Consensi e canali di contatto
Marketing automation
Schedule communications before and after the visit, promotions for anniversaries and campaigns to reactivate customers.
- Segmenti dinamici
- Messaggi post visita
- Promo per compleanni ed eventi
Feedback e reputazione
Measure satisfaction and intercept problems before they become negative reviews.
- Questionari smart
- Monitoraggio risposte
- Azioni mirate sui clienti migliori
Flusso operativo
Marketing starts from the service data.
Reservations, preferences and behaviors become useful information to communicate better and increase customer returns.
Cliente registrato
Esperienza tracciata
Segmento aggiornato
Campagna inviata
Perché diventa indispensabile
It is not just software: it is the way the venue stops losing invisible opportunities.
When you start seeing the hidden value in customer history, you realize marketing is no longer a separate cost: it becomes a daily lever to fill tables, increase returns and strengthen the brand.
Customers who are easier to recognize and segment
Promozioni più pertinenti e misurabili
Feedback trasformati in azioni concrete
Scidoo Ristorante
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